Merch FAQ/Info

What Brands Do You Offer For Your Products?
For the most part, products are Bella+Canvas for the shirts/hoodies and Yupoong for the hats.

How Long Will My Order Take to Arrive?
Product fulfillment takes 2–7 business days and the average shipping time is 4 business days depending on the delivery destination. You will be able to track the status of your order at any point through your order confirmation email. For additional questions please contact us directly at flogolforders@gmail.com.

What Should I Do if I Need to Return or Exchange an Item?
Due to the custom nature of our products, we cannot accept returns or exchanges after they have gone to fulfillment unless the item(s) received are incorrect or damaged. If you notice that an incorrect order was placed and want to change it, please let us know ASAP as we may be able to make the change before it goes to fulfillment.

Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Please send a photo of the full product in a well-lit area to flogolforders@gmail.com.

Product Sizing
Please note that the sizes for various items (i.e. t-shirts) can vary up to 2 inches (5cm) due to the items being hand-made.

You can always contact us anytime with general return questions at flogolforders@gmail.com.